Policies

 

Because your therapist and treatment room time are specially reserved for you, a minimum of 48 hours notice is required for rescheduling / cancelling to avoid a full payment of the session. 

 

If you do not show up, your appointment will automatically be canceled within 15 minutes. Late arrivals will result in shortened treatment time. The full service charge will remain the same.  Please be sure to arrive at least 10 minutes before your scheduled appointment to ensure time to fill out any forms for first-time services.

 

Packages are offered at a promotional rate and therefore are Pre-paid and are Non-refundable.  They may be shared among family and friends after they pay the first visit fee. Packages expire within one year. 

 

Gift certificates only are used towards services and products.  No cash refunds. They cannot be redeemed or replaced if lost or stolen. Gift Certificates MUST be present at the time of service.

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